@techreport{oai:tsukuba.repo.nii.ac.jp:00022790,
 author = {鈴木, 秀男 and Suzuki, Hideo and 水野, 誠 and Mizuno, Makoto and 住田, 潮 and Sumita, Ushio and 佐治, 明 and Saji, Akira},
 month = {Jun},
 title = {CRMのための優良顧客識別手法の特性評価と財務効果},
 year = {2005}
}